FAQ

PAYMENT & SHIPPING

Please transfer the invoice amount to KLARNA and not to Matcha Magic.

Once you have put your products in the shopping cart and then click on "secure checkout", you will be taken to the page where you can enter your customer information. On the top right-hand side you will find a field that says "discount". Enter the code there and click on "apply".

You will receive the voucher with the confirmation email for your registration. Please confirm your registration in the first step, then you will receive the confirmation email with the voucher.

The invoice will be sent to you by email after the goods have been dispatched.

Basically, each voucher or discount code can only be redeemed once and cannot be combined with other vouchers or codes.

Send us an email to info@matcha-magic.de and we will inform you about the next steps.

The address for returns is: Matcha Magic Retoure c/o Murrmann GmbH, Hans-Böckler-Str. 8, 95326 Kulmbach

user account

If you don't want to enter your address information every time you make a purchase, you can create a user account. You only need to register once and you can then manage your address details and view your previous orders.

Before your next order, simply log in and you can complete your order process faster without having to enter your data again.

Click on "Log in" in the top right of the main menu. If you do not have a user account yet, you can register here. Click on "Register" and fill out the form. You will immediately receive a confirmation by email.

Matcha tea

Matcha is a very high-quality green tea that has been ground into a very fine powder. It is mainly grown in Japan. Find out more here .

The production of matcha involves shading the tea plants, harvesting the young leaves, steaming, drying, removing the stems and veins, and finally grinding into a fine powder.

Unlike regular green tea, matcha uses whole tea leaves, resulting in a more intense concentration of aroma and nutrients.

The taste is similar to ordinary green tea, but depending on the quality and preparation it tastes slightly grassy, ​​sweet and hardly bitter.

In our blog post you will find everything you need to know about Matcha preparation

Our matcha comes from Japan, from Kagoshima Prefecture and Uji.

It is best to store it in an airtight refrigerator. This preserves the flavors and nutrients for the longest time.

The cans are made of tinplate (not aluminum!).

Our products have a minimum shelf life of
usually more than 1.5 years. After opening, the longer you
The longer you store matcha, the more the freshness of the powder suffers.

A guideline is about 30 days. During this time, you can enjoy Matcha if stored properly
without significant loss of freshness.

Yes, matcha contains caffeine, but it is bound to tannins, which can lead to a balanced energy boost.

Yes, matcha is 100% vegan and gluten-free.

Here you will find an overview of all our Matcha varieties and their quality, taste and application.

Matcha is grown by only a few tea farmers in Japan. The production process is very complex and the tea is only harvested once a year.

For example, to make 30g of matcha, the tea leaves have to be ground in special granite mills for an hour. Furthermore, only about 4% of Japan's total annual harvest is exported.

No, the prefectures where our matcha is grown are 700km and 1600km away respectively. Every delivery is strictly controlled.

Yes, and these differences are very serious:

With Matcha from Japan, the most tender top shoots are picked during the harvest and steamed as gently as possible and then gently dried. It is similar with Matcha from Thailand, Taiwan, Korea or China, only there the tea leaves are not gently steamed to stop the fermentation, but the tea leaves are heated in large pans over a fire. This process destroys most of the important ingredients.

Matcha from Japan is traditionally made from the green tea varieties Tencha and sometimes also from Gyokuro through further processing.
only the leaf parts are used and not the stems or veins. Tea that is not made from Tencha is called Konacha (Japanese 粉茶, powdered tea). Tencha (Japanese: 点茶 beaten tea) is usually young tea that has been shaded for about three to six weeks before harvest. As with other shaded teas, this way more caffeine develops in the plant,
Amino acids and certain bitter substances. Matcha from Thailand, Taiwan, Korea or China is usually Micro Cha. This is “Matcha” made from whole tea leaves (i.e. with stems and veins), from (unshaded) Sencha, or from (semi-shaded) Kabusecha. Strictly speaking, this is not real Matcha, but tea powder.

In the subsequent processing step for Matcha from Japan, the Tencha is gently and slowly ground in granite or stone mills to prevent the temperature from rising above 30°C (otherwise the important ingredients are destroyed) until a very fine and bright light green powder is produced. This step takes a lot of time - only about 30 g in an hour (!) - and also explains part of the high production costs. Matcha from Thailand, Taiwan, Korea or China is mostly ground in industrial metal mills, which get too hot and destroy other ingredients.

According to
EU law does not apply. Please find out about it elsewhere.

The Matcha bowls were lovingly shaped and glazed by hand. Since this is a handmade unique piece, the Chawan should not be cleaned in the dishwasher.

To clean it, we recommend rinsing with water and, if it is heavily soiled, using detergent. It is best to clean it immediately after use with lukewarm water.

Any questions? Write to us!